Support
Answers to common questions about Cricket Radio and how to get in touch.
Frequently Asked Questions
What is Cricket Radio?
Cricket Radio is an AI-powered audio platform that delivers live cricket commentary, match stories, scorecards, highlights, and news. Content is generated using Text-to-Speech (TTS) and other generative-AI techniques drawing on ball-by-ball data from Sportradar and other authentic sources.
Where does the cricket data come from?
Live scores, ball-by-ball events, player statistics, and match schedules are sourced from Sportradar, a professional sports data provider. News and contextual information may additionally draw on other publicly available cricket news sources.
Can I trust every fact stated in the commentary or stories?
Our content is generated automatically using AI and may contain factual errors, inaccuracies, or outdated information. We make no representations or warranties regarding the accuracy, completeness, or reliability of any content. Always verify important information with official sources before relying on it.
Why might commentary or stories sound slightly off?
Commentary, match stories, scorecards, and news are produced using generative-AI and TTS technology. While we strive for accuracy and natural-sounding audio, AI-generated content can occasionally misstate player names, scores, or match context. We continuously improve the system but errors are inherent to the technology.
Are live scores and stats updated in real time?
Live match data is refreshed periodically during play. There may be a short delay between real-world events and what you hear or see in the app. Do not use this app as the sole source for time-sensitive decisions such as in-play wagering.
Is my personal data shared with third parties?
Please read our full Privacy Policy at https://www.isportek.ai/privacy for complete details on how we collect, use, and protect your personal information.
Where can I find the Terms of Service?
Our full Terms of Service are available at https://www.isportek.ai/terms.
The app is not working correctly. What should I do?
Try force-closing and reopening the app, or refreshing the page. If the problem persists, email us at support@isportek.ai with a brief description of the issue, your device model, and OS version.
How do I contact support?
For any questions not answered here, please email support@isportek.ai. We aim to respond within 2 business days.
Disclaimer
Cricket Radio content — including commentary, match stories, scorecards, news, and player highlights — is generated automatically using artificial intelligence and Text-to-Speech technology. While we use reputable data sources including Sportradar, we make no guarantees of accuracy, completeness, or fitness for any purpose. Content may contain factual errors or inaccuracies.
iSportek LLC accepts no liability for any loss, damage, or inconvenience arising from reliance on information presented in this app or on this website. Use the app for entertainment and informational purposes only.